Privacy Policy

Markov International ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect information about you when you visit our website, use our services, or otherwise interact with us.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with our policies and practices, you should not use our services. This Privacy Policy may change from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review the Privacy Policy whenever you access our services to stay informed about our information practices and the choices available to you.

Information You Provide to Us

We collect information you provide directly to us when you:

• Fill out forms on our website, including contact forms and service request forms
• Create an account or register for our services
• Subscribe to our newsletters or marketing communications
• Apply for a job at our company
• Participate in surveys, contests, or promotions
• Communicate with us via email, phone, or social media

The types of information we may collect include:

• Contact information (such as name, email address, phone number, and mailing address)
• Company information (such as company name, industry, and size)
• Account credentials (such as username and password)
• Employment information (such as resume, work history, and references)
• Payment information (such as billing address and payment method details)
• Communications and correspondence you send to us

Information Collected Automatically

When you access or use our services, we may automatically collect information about you, including:

• Device information (such as your IP address, device type, operating system, and browser type)
• Usage information (such as pages visited, time spent on the site, and links clicked)
• Location information (such as general geographic location based on your IP address)
• Log data (such as access times, hardware and software information)

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process and complete transactions
• Send you technical notices, updates, security alerts, and administrative messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, promotions, and events
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, prevent, and address fraud, unauthorized access, and other illegal activities
• Personalize and improve your experience with our services
• Comply with legal and regulatory requirements

Legal Basis for Processing (EU/UK Users)

If you are located in the European Union or United Kingdom, we collect and process your personal information on the following legal bases:

• Contractual Necessity: To perform our contractual obligations to you, including providing our services
• Legitimate Interests: For our legitimate business interests, such as improving our services and growing our business
• Consent: With your consent, which you may withdraw at any time
• Legal Obligation: To comply with applicable laws and regulations

Cookies are small text files that are placed on your device when you visit a website. We use cookies and similar technologies to enhance your experience, analyze usage, and optimize functionality.

Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
• Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

Managing Cookies

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, or to alert you when cookies are being sent. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services.

We may share your information with third parties in the following circumstances:

• With service providers, consultants, and other third-party vendors who perform services on our behalf
• With business partners with whom we jointly offer products or services
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
• If we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process, or governmental request
• To protect the rights, property, and safety of Markov International, our customers, or the public
• With your consent or at your direction

Third-Party Services

Our services may contain links to third-party websites, products, or services. Information collected by third parties is governed by their privacy policies, not ours. We encourage you to read the privacy policies of any third-party websites you visit.

Depending on your location, you may have certain rights regarding your personal information. These may include:

• The right to access personal information we hold about you
• The right to request that we correct or update your personal information
• The right to request that we delete your personal information
• The right to object to processing of your personal information
• The right to data portability (receiving your data in a structured, machine-readable format)
• The right to withdraw consent at any time, where processing is based on consent
• The right to lodge a complaint with a supervisory authority

How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@markovinternational.com. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Please note that we may ask you to verify your identity before responding to such requests, and in some cases, we may not be able to comply with your request due to legal obligations or legitimate business purposes.

We take the security of your personal information seriously and use appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

Our security measures include:

• Encryption of sensitive data
• Regular security assessments and vulnerability testing
• Restricted access to personal information to employees who need it
• Employee training on privacy and security practices
• Physical security measures at our facilities

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have reason to believe that your interaction with us is no longer secure, please immediately notify us at security@markovinternational.com.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws and regulations. The updated Privacy Policy will be effective when it is posted on this page.

If we make material changes to this Privacy Policy, we will notify you by:

• Posting a notice on our website
• Sending an email to the email address we have on file for you
• Updating the "Last Updated" date at the top of this Privacy Policy

Your continued use of our services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review the Privacy Policy whenever you access our services to stay informed about our information practices.